7ejbd Privacy Policy

1. Introduction

1.1 7ejbd ("we", "us", "our", or the "Platform") is committed to protecting the personal data of all individuals who interact with the 7ejbd platform at 7ejbd.io. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how we store and protect it, and what choices you have as a data subject.

1.2 This policy applies to all personal data collected through the 7ejbd website, mobile-optimised interface, live chat system, email communications, and any other channel through which you interact with the platform. It covers data collected from registered players, prospective players, and general visitors.

1.3 This Privacy Policy should be read alongside the 7ejbd Terms and Conditions and the Responsible Gaming Policy, all of which are accessible from the footer of every page on 7ejbd.io. Together, these documents form the complete agreement between you and 7ejbd regarding your use of the platform.

1.4 This policy was last reviewed and updated in January 2026. We recommend revisiting this page periodically to stay informed of any changes.

2. Personal Data We Collect

2.1 Registration Data: When you create a 7ejbd account, we collect your full legal name, date of birth, residential address (including city, such as Dhaka, Chittagong, Sylhet, or Khulna), email address, and chosen username. This information is required to establish and manage your account.

2.2 Identity Verification Data: To comply with know-your-customer (KYC) obligations and to process withdrawals, we may collect copies of government-issued identification documents (such as a National Identity Card or passport), proof of address documents, and proof of ownership of the payment method used.

2.3 Financial Data: We collect records of all deposits and withdrawals made through your 7ejbd account, including the payment method used (such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in BDT, and transaction timestamps. We do not store full payment card numbers or mobile banking PINs.

2.4 Transactional and Gaming Data: We maintain records of all bets placed, games played, promotional offers claimed, and account balance movements. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical Data: When you access 7ejbd, we automatically collect certain technical information including your IP address, device type, browser type and version, operating system, referring URL, pages visited, session duration, and general geographic location. This data is collected via server logs and cookies.

2.6 Communications Data: If you contact 7ejbd via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and resolution outcomes. These records are used for quality assurance, dispute resolution, and compliance purposes.

2.7 Marketing Preference Data: Where you have opted in to receive marketing communications, we record your preferences and the communications sent to you. You may update your marketing preferences at any time through your account settings or by contacting support.

3. How We Use Your Personal Data

3.1 7ejbd uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and close player accounts, and to provide you with access to all platform features;
• Transaction Processing: To process deposits and withdrawals in BDT via supported payment methods including bKash and Nagad, and to maintain accurate financial records;
• Identity Verification: To verify your age and identity in accordance with our KYC obligations, and to confirm ownership of payment methods used;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the platform;
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling, to enforce self-exclusion and deposit limit settings, and to provide appropriate support resources;
• Customer Support: To respond to your enquiries, resolve disputes, and improve our support services;
• Platform Improvement: To analyse usage patterns, identify technical issues, and develop new features that enhance the 7ejbd player experience;
• Marketing Communications: Where you have given consent, to send you information about promotions, bonuses, new game launches, and seasonal offers relevant to the Bangladesh market;
• Legal Compliance: To meet our obligations under applicable laws and to respond to lawful requests from regulatory or law enforcement authorities.

4. Legal Basis for Processing

4.1 7ejbd processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions, including account management and transaction processing;
• Legal Obligation: Processing required to comply with KYC, anti-money laundering, and other applicable legal requirements;
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications and certain analytics activities, where your opt-in consent has been obtained.

4.2 Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing already carried out. Withdrawal of consent for marketing will not affect your ability to use the platform.

5. Sharing Your Personal Data

5.1 7ejbd does not sell or rent your personal data to any third party. We may share your data with carefully selected third parties only in the following circumstances:

• Payment Processors: Data necessary to process deposits and withdrawals is shared with payment service providers including bKash, Nagad, Rocket, Upay, and card payment processors. These providers are contractually bound to handle your data securely and only for the purpose of processing your transactions;
• Identity Verification Providers: KYC documentation may be processed by accredited third-party identity verification services to confirm the authenticity of documents submitted;
• Game Providers: Certain technical data (such as player session identifiers) is shared with third-party game studios including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi to facilitate game delivery and resolve disputes relating to game outcomes;
• Fraud Prevention Services: Technical data and transaction data may be shared with specialist fraud detection partners to identify and prevent prohibited activity;
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or by a valid legal order.

5.2 All third-party service providers engaged by 7ejbd are subject to data processing agreements that require them to implement appropriate security measures and to use personal data only for the specified purpose.

6. Cookies and Tracking Technologies

6.1 7ejbd uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how the platform is used. The following types of cookies may be placed on your device:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without impairing platform functionality;
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform. This helps us identify pages that are difficult to use and prioritise improvements;
• Preference Cookies: Used to remember your settings such as language preferences and display options between sessions;
• Marketing Cookies: Used, where you have consented, to measure the effectiveness of promotional campaigns and to avoid showing you the same marketing content repeatedly.

6.2 You can control cookie settings through your browser. Disabling non-essential cookies will not prevent you from using the 7ejbd platform, though some features may behave differently. Note that clearing cookies will log you out of your current session.

7. Data Retention

7.1 7ejbd retains personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your account's existence and for a period of five years following account closure;
• Transaction Records: Financial transaction records are retained for a minimum of seven years following the transaction date, in line with standard financial record-keeping practice;
• KYC Documents: Identity verification documents are retained for five years following account closure or the date of the last transaction, whichever is later;
• Support Communications: Live chat transcripts and email correspondence are retained for three years;
• Technical Logs: Server logs and session data are retained for up to 12 months.

7.2 Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.

8. Data Security

8.1 7ejbd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7ejbd platform;
• Encryption of sensitive data fields at rest within our databases;
• Strict access controls ensuring that personal data is accessible only to authorised personnel with a legitimate need;
• Regular security assessments and penetration testing of the platform;
• Incident response procedures for detecting and responding to data security events.

8.2 While 7ejbd takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. International Data Transfers

9.1 In the course of providing platform services, your personal data may be transferred to and processed in countries outside Bangladesh. This may occur when data is processed by third-party service providers whose infrastructure is located in other jurisdictions.

9.2 Where such transfers occur, 7ejbd takes steps to ensure that your data receives an equivalent level of protection to that described in this policy. This is achieved through contractual safeguards with service providers and by selecting providers that operate under recognised data protection frameworks.

10. Children's Privacy

10.1 The 7ejbd platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under the minimum age, that account will be immediately closed and all associated data will be deleted.

10.2 If you believe that a minor has registered an account on the 7ejbd platform, please notify us immediately at support@7ejbd.io so that we can take appropriate action.

11. Exercising Your Data Rights

11.1 To exercise any of the data rights described in the "Your Data Rights at a Glance" section above, please contact the 7ejbd support team via live chat or by email. We will acknowledge your request within 5 business days and aim to fulfil it within 30 days.

11.2 In some cases we may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to or acted upon at the request of an unauthorised person.

11.3 There is no charge for exercising your data rights in the vast majority of circumstances. Where a request is manifestly unfounded or excessive, we reserve the right to charge a reasonable administrative fee or to decline the request, with an explanation provided.

12. Marketing Communications

12.1 With your consent, 7ejbd may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new game launches, seasonal promotions (such as Eid specials or BPL cricket season offers), and other platform news relevant to Bangladesh players.

12.2 You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, by updating your communication preferences in your account settings, or by contacting support. Opting out of marketing will not affect transactional communications such as deposit confirmations or password reset emails, which are sent as part of the account service.

13. Amendments to This Policy

13.1 7ejbd reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify registered players by email or via an in-platform notification before the changes come into effect. The updated policy will be published on this page with a revised "Last Updated" date.

13.2 Your continued use of the 7ejbd platform following notification of any changes to this policy constitutes your acknowledgement of the updated version. If you disagree with the changes, you may request account closure by contacting support.

14. Contact Us

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data, please contact the 7ejbd data support team through the following channels:

• Live Chat: Available 24/7 directly on the 7ejbd platform at 7ejbd.io
• Email: support@7ejbd.io
• Response Time: Acknowledgement within 24 hours; substantive response within 5 business days
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)

14.2 This Privacy Policy was last reviewed and updated in January 2026 and supersedes all prior versions published on 7ejbd.io.